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Before making an inquiry please read FAQs.
If you are not able to solve the issue after reading FAQs, please click the link above and send us a message.
We will respond to your inquiry after the content is confirmed.
Depending on the contnent of the inquiry, it may take several days to respond.
Please be understanding of this beforehand.
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For Customers Using UV Ink
This is a safety document for the use of UV inks.
Please be sure to download and read all the documents before using UV inks.
Please use UV inks only after you have read and understood the safety information in all the documents.
General information about UV inks
Applications that do not recommend the use of UV ink
Body protection against UV ink and Washing Liquid
Mimaki Official Customer Support Channel
Operation guides, daily maintenance procedures and other useful videos are available on the customer support channel.
Pemeliharaan ・ Perbaikan ・ Dukungan
Panduan untuk Dukungan Service
Bagi pelanggan yang tidak mempunyai Maintenance Contract, akan dilakukan sistem pembayaran setiap kali meminta layanan service.
Perusahaan kami merekomendasikan Maintenance Contract tahunan agar pelanggan dapat menggunakan produk kami dengan tenang.
Panduan mengenai habisnya masa penjualan dan dukungan teknis pada produk
Berikut adalah panduan mengenai produk-produk kami yang sudah habis masa penjualan dan dukungan teknisnya.