Technical support page for Mimaki products including FAQs or OS/SW compatibility with our software products.

Contact Us

Before making an inquiry please read FAQs.

  • FAQ
  • If you are not able to solve the issue after reading FAQs, please click the link above and send us a message.  

  • Inquiry about error and trouble
  • We will respond to your inquiry after the content is confirmed.
    Depending on the contnent of the inquiry, it may take several days to respond.
    Please be understanding of this beforehand.

    Web Support

    Contact Us
    SDS (Indonesia)
    Supported OS/SW

    For Customers Using UV Ink

    This is a safety document for the use of UV inks.
    Please be sure to download and read all the documents before using UV inks.
    Please use UV inks only after you have read and understood the safety information in all the documents.

    General information about UV inks
    Applications that do not recommend the use of UV ink
    Body protection against UV ink and Washing Liquid

    Mimaki Official Customer Support Channel

    Operation guides, daily maintenance procedures and other useful videos are available on the customer support channel.

  • Mimaki Official Customer Support Channel

  • Pemeliharaan ・ Perbaikan ・ Dukungan

    Panduan untuk Dukungan Service

    Bagi pelanggan yang tidak mempunyai Maintenance Contract, akan dilakukan sistem pembayaran setiap kali meminta layanan service.
    Perusahaan kami merekomendasikan Maintenance Contract tahunan agar pelanggan dapat menggunakan produk kami dengan tenang.

    Baca selengkapnya

    Panduan mengenai habisnya masa penjualan dan dukungan teknis pada produk

    Berikut adalah panduan mengenai produk-produk kami yang sudah habis masa penjualan dan dukungan teknisnya.

    Baca selengkapnya

    Return to Content